Are you considering going solar but can’t decide between Sunrun and Sunnova? Both companies are major players in the residential solar market, offering a variety of solar panel options, battery storage, and flexible financing. Before diving deeper into the comparison, you can easily get a quick quote for your solar needs from us at NRG Clean Power.
Now, let’s explore what makes Sunrun and Sunnova unique, and which might be the best fit for your home.
Overview of Sunrun and Sunnova
Sunrun has a strong presence in over 20 states and has been operating for 17 years. The company offers a range of solar panels from brands like Hanwha, LG, Trina, LONGi, and JA Solar, along with inverters from SolarEdge, Delta, Enphase, and Solis. Their battery storage solutions include options from LG, Tesla, and SolarEdge. Sunrun provides several purchasing options such as leases, Power Purchase Agreements (PPAs), loans, and cash purchases. The company also offers a 20-year workmanship warranty and a 25-year equipment warranty. However, despite the attractive product variety and affordability, Sunrun has faced some criticisms over customer service and responsiveness.
Sunnova offers solar services across several states and has been in business for 12 years. It provides panels from Enphase and batteries from Tesla and Generac. Sunnova also has flexible financing options, including leases, PPAs, loans, and cash purchases, much like Sunrun. However, Sunnova distinguishes itself with a comprehensive 25-year workmanship and equipment warranty, 24/7 monitoring, and maintenance services, and the potential for tax incentives and utility credits. While Sunnova isn’t NABCEP certified, it consistently receives high marks for customer satisfaction, particularly in the areas of service quality and value for money.
Customer Reviews and Satisfaction
Both companies have strong customer bases, but Sunnova generally receives slightly higher overall ratings. Sunrun holds a customer review rating of 4.5 out of 5 stars, with mixed feedback highlighting both its affordability and issues related to customer service and delayed installations. Sunnova, in contrast, has a higher customer satisfaction rating of 4.7 out of 5 stars, with many customers appreciating its consistent service quality and comprehensive warranty coverage.
Pricing and Financing Options
When it comes to pricing, both companies offer competitive rates. Sunrun tends to have lower prices than the industry average, appealing to those looking for a cost-effective solar solution. However, some customers feel that the lower prices come at the cost of service quality. Sunnova, while often slightly more expensive, is viewed as providing better overall value due to its reliability, robust service coverage, and 24/7 monitoring.
To understand which financing option works best for you, check out our detailed guide on solar financing in California, which can help you navigate the different choices available.
Warranty and Service Coverage
Warranty and service coverage are crucial factors to consider when selecting a solar provider. Sunrun offers a 20-year workmanship warranty and a 25-year equipment warranty, but it has received mixed feedback regarding the reliability of its service claims. Sunnova offers a 25-year workmanship and equipment warranty, alongside 24/7 monitoring and maintenance services, providing a more comprehensive coverage plan for peace of mind.
If you’re interested in learning more about the importance of warranties in solar panel installation, you can explore our article on the best SunPower alternatives to understand what sets different solar providers apart.
The Verdict: Which One Should You Choose?
The decision between Sunrun and Sunnova ultimately depends on your specific needs and priorities:
- Choose Sunrun if you’re looking for a broad selection of solar products at a competitive price and are comfortable navigating potential service challenges. Sunrun’s affordability and range of options make it a popular choice for those on a tighter budget.
- Choose Sunnova if you prioritize service reliability, comprehensive coverage, and customer satisfaction. Sunnova’s extensive warranty offerings and high customer ratings make it a preferred option for those looking for a more seamless and secure solar experience.
Both companies offer a variety of purchasing and financing options, so it’s important to carefully evaluate your preferences for service quality, warranty, and pricing. To get started on your solar journey, consider obtaining a quick quote from NRG Clean Power, and we’ll help you find the best solution for your needs.
For more insights on solar companies, you can explore our learning center, where we provide comprehensive guides and comparisons to help you make informed decisions.
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SunRun Vs SunPower
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